Gather valuable feedback with forms
Build feedback forms that help you understand customer needs and improve your offerings. Easy to customize and analyze.
What is a Feedback form?
A feedback form is a structured tool for collecting opinions, suggestions, and evaluations from customers, users, or stakeholders. These forms help businesses understand satisfaction levels, identify areas for improvement, and make data-driven decisions. Feedback forms range from simple rating scales to detailed questionnaires.
When to use a Feedback form
Essential Feedback form fields
Here are the key fields to include in your feedback form:
- 1
Overall satisfaction rating
- 2
Specific aspect ratings (service, quality, value)
- 3
Net Promoter Score (NPS) question
- 4
What did you like most?
- 5
What could we improve?
- 6
Would you recommend us?
- 7
How did you hear about us?
- 8
Suggestions for new features
- 9
Contact information (optional)
Feedback form best practices
Related Feedback form templates
In-Store Customer Feedback
Capture customer experience and satisfaction in retail stores
Hotel Guest Feedback
Collect guest satisfaction and experience feedback
Course Evaluation
Student feedback on course quality and instruction
Quick Feedback (Reactions)
Simple emoji reaction feedback with optional comment
Related topics
Ready to create your form?
Start building your feedback form today with our intuitive form builder. No coding required.